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Process teardowns, metric dashboards, and vendor comparisons for COOs and heads of ops at 50–500 person companies. No fluff, no funding-round gossip — just the operating detail you can act on before your next stand-up.
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This week's edition
Eliminating Meeting Debt: A 4-Week Plan
Sep 8, 20266 min read
Audit template included
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Rollout script for skeptical teams
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Logistics · SaaS · Healthcare services · Manufacturing · Field operations
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Four formats, one Monday email.
Metric dashboards
The 5 numbers your ops review should open with, and how to build the dashboard in a spreadsheet by Friday.
Vendor comparisons
Head-to-head scorecards on the tools ops teams actually evaluate — pricing, implementation time, and where each one breaks at scale.
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Onboarding
Why Your Onboarding Takes 3x Too Long
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Aug 187 min
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The Vendor Scorecard We Use Internally
Twelve criteria, weighted, applied to eight ops platforms. The spreadsheet is yours to copy.
Aug 255 min
Meetings
Eliminating Meeting Debt: A 4-Week Plan
A step-by-step audit that took one 340-person company from 22 standing meetings to 9.
Sep 16 min
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We stopped running our ops review off gut feel. The metric-dashboard issue alone paid for a year of the habit — we found $180K of duplicate freight spend in the first week we tracked it properly.
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PNPureNex Groupops@purenexgroup.com
8:14 AM
Issue 47 · 5 min read
The Vendor Scorecard We Use Internally
Morning —
Every Q3, we run the same exercise: score every ops vendor on the same twelve criteria, no exceptions for incumbents. This year's scorecard just went out to our internal team, and we're sharing the template.
“The vendor that wins the demo is rarely the vendor that wins year two.”
- Implementation time beat feature count as the top predictor of renewal.
- Three of eight platforms failed our support-response benchmark outright.
- The scorecard spreadsheet is linked below — make a copy and drop in your own vendors.
Full breakdown and the scorecard template are in today's issue.
Talk Monday,
Priya Nadarajan
Editor, PureNex Group
Questions
Before you subscribe.
A rotating bench of former COOs and ops leads from mid-market operators — logistics, SaaS, healthcare services, manufacturing. Every issue is reviewed by someone who has run the process being written about, not a generalist writer.
We don't cover funding rounds or leadership hires. Every issue is a teardown, a template, or a comparison you can hand to your team the same morning — built for the 50-500 person company where headcount is tight and process debt is expensive.
5 to 7 minutes. We assume you're reading it before your Monday stand-up, not during a flight. Long-form breakdowns get linked out, not inlined.
Yes — vendor scorecards are a recurring feature, built from real deployments, not sponsored placements. We disclose any vendor relationship inline; most issues have none.
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